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The Problem:
Digital privacy is important for everyone, but not everyone makes it a priority due to a high barrier to entry when it comes to cleaning up your digital footprint because everyones data is everywhere. I co-designed Reclaim: a web app that scans your inbox, tells you what companies have your information, what information they have, if you’ve been in a data breach, and what to do about it.
Define Phase
In this phase, I conducted 2 major UX research activities that helped inform our designs. requirements from PM were continuing to be written, and technical spikes were in motion. I conducted product naming surveys internally, and wrote prompts for the OpenAI API
Card Sorting: Footprint Data Hierarchy
This survey consisted of participants ranking cards with all the SDK data we could provide them about a company that had their information. I used Maze to recruit and run the test, and crafted a quick synthesis to send to my PM and help record next steps.
Unfortunately, due to the nature of my departure from Anonyome Labs, I don’t have too much of my research artifacts, screen grabs, or synthesis documents.
Final designs aligned with card sorting results to establish valuable hierarchy
User Survey: Instruction Formatting
This survey aimed to understand how we want to format our deletion and protection instructions based on what format is easiest to understand from our users.
I crafted designs that had 5 steps, 10 steps, sub steps, and checklist options. After synthesis, I decided that 10 simple steps was the best option, I implemented the formatting into our open ai API prompts, and marked this as something to validate in future usability testing.
Three options that were tested with users.
Progress screenshot of AI prompt writing
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